WHAT MAKES BIORELO THE BEST LABORATORY MOVER

WHAT SETS BIORELO APART AS THE LEADING LABORATORY MOVER

 

THE SERVICE

Our foremost priority is our customers. We understand that moving irreplaceable biological material can be a stressful experience for everyone involved, and we strive to alleviate that stress by prioritizing their needs. Our dedicated team is committed to providing personalized solutions, ensuring that their specific requirements are met with precision and care. We recognize that every project is unique. Our flexible and customizable services cater to our customers’ individual requirements, whether it’s a local move or long-distance relocation.

 

 

THE COMPANY YOU CAN TRUST

 Biological Relocation Solutions, LLC (BioRelo) is the industry leader in transporting irreplaceable biological material. We have a relocated countless number of research and clinical labs all over The United States and Canada. Our 100% company owned, custom-built, climate-controlled trucks, outfitted with the most state-of-the-art equipment allow us to transport material at various temperatures from ambient to -196C. Our outstanding service has been recognized by many research institutions, hospitals, biotech and pharmaceutical companies. BioRelo takes great pride in the trust it has generated and the relationships it has built with many of these institutions.

 

 

 

THE PROCESS

 All freezers and refrigerators on board our trucks are powered and monitored throughout the entire relocation process. We employ state-of-the-art temperature monitoring and control systems to ensure that the integrity of biological materials is maintained while in transport. Our vehicles are equipped with advanced climate control technology, allowing for precise temperature regulation and monitoring in real-time. While in transport the internal temperatures of all units are recorded by our temperature monitoring system. This system complies with the ISO standard 19005-1 Document Management for the long-term preservation of electronic documents (PDF/A) and FDA 21 CFR Part 11. In addition, the pickup and delivery temperatures are manually recorded on the bill of lading. We provide real-time monitoring and communication throughout the transportation process. Our systems enable constant tracking of the temperature conditions, allowing for immediate intervention in the rare event of any deviations from the specified range. This proactive approach ensures the preservation of the material’s integrity. Backup and at temperature mechanical and liquid nitrogen freezers of appropriate size, and a 233-litter, low pressure (22 psi) nitrogen supply tank are carried on board each truck. Our packaging is designed to safeguard the integrity of the biological samples during transit. Upon delivery, each unit is evaluated for integrity, placed in its designated spot, and connected to an electric outlet and when applicable to a nitrogen supply tank.

 

CHAIN OF CUSTODY

Our chain of custody records include the proof of pickup and delivery documents which identify the origin and destination locations, names and signatures of the personnel at both sites, serial numbers for each unit transported, power requirements and their corresponding temperatures.

 

 

COMPLIANCE AND CONTINUOUS TRAINING

We have a special permit issued by the Department of Transportation to carry category A and B infectious material at temperature in mechanical and liquid nitrogen freezers. Our drivers are trained in and follow our Standard Operating Procedures, which address all aspects of our operations including emergency situations. BioRelo management conducts periodic training including HazMat training, Transport and Handling of Biological Material, Chemical Sorting, Packing and Transport, Emergency Handling, and Client and Patient Confidentiality. BioRelo treats all client and patient related data as confidential. BioRelo employees pay special attention to how such information is handled.

 

 

QUALITY CONTROL AND QUALITY ASSURANCE

BioRelo’s QCQA unit performs employees’ annual GMP training and is responsible for the employees’ compliance with the internal Quality Policy Manual. This provides a system which promptly detects non-conformances and offers timely and effective control and corrective actions. This Quality System establishes an effective means of assuring the quality of all BioRelo services.

 

RISK MANAGEMENT

Our services are tailored to accommodate diverse requirements. Recognizing that different biological materials may have unique transportation requirements, we offer customized solutions based on our customer’s specific needs. All critical equipment sustaining the integrity of the material onboard our trucks operate independently from the truck’s engine. These include the four power generators, climate control unit, all computer and temperature monitoring systems. Our vehicles and ancillary equipment undergo routine, rigorous internal inspection, testing, and maintenance to ensure operational integrity. Our drivers, who are also technicians trained and certified to handle hazardous materials, if needed, will transfer the product to one of our backup units and document the process accordingly.

 

 

INSURANCE POLICIES

Our cargo policy is specifically written to cover the handling and transport of biological material. We also have Commercial General Liability, Automotive Liability, Excess Umbrella, Crime, Cyber, Worker’s Compensation and Employer’s Liability coverages.

 

 

CUSTOMER REVIEWS

Our ability to transport temperature-controlled biological material surpasses that of our competitors due to our cutting-edge technology, specialized expertise, strict adherence to regulatory standards, and a commitment to continuous improvement. We understand the critical nature of transporting biological specimens and take every measure to ensure the safety and integrity of your valuable materials throughout every project. Our commitment to professionalism, customer satisfaction, transparency, and innovation sets us apart from the competition. We view each project as an opportunity to exceed expectations and make the entire process as smooth and stress-free as possible for our customers. Our track record speaks for itself. Positive reviews and testimonials from satisfied customers attest to the quality of our services. We take pride in building a reputation for reliability, professionalism, and customer-focused care.

 

 

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